KDA IT Public
All services and applications are back online.
Thank you for your continued patience and please contact the KDA IT Service Desk at (785) 564-6740 or kda.servicedesk@ks.gov if you are having any issues.
At around 11:30 am on Tuesday, June 12, 2018 a fiber network controller card on one of the agencies main storage devices failed. The back to this card had been damaged due to the Hale Library outage a few weeks ago and replaced just last week. However, it appears that the primary card was also damaged during the outage and will need to be replaced in the next few days.
We are working to schedule a replacement installation for this card in the next few days. This replacement will not impact KDA during business hours. Please check back on the KDA IT Status Page for the latest information on all KDA IT Services and Applications.
Thank you for your patience as we continue to wait for power to be restored to our data center. Services and applications are still down today. K-State plans to start turning up the data center tomorrow once power is restored. They will then power up servers and applications gradually. Until we have tested them, it still won’t be business as usual.
For an update on the status of KDA IT applications and services please visit the KDA IT Status page:
https://agriculture.ks.gov/it-status
Here you will find updated information about the status of our services and applications.
Good morning, KDA.
The situation is still the same – no access to file servers or applications stored at the Data Center.
We apologize for the burden and inconvenience.
Thank you for your continued patience,
KDA IT Service Desk
(785) 564-6740
POSTED: 5/25/2018 @ 8:06 AM
Good morning KDA,
The latest on the situation at the Data Center is no different than yesterday. Everything is still down today.
Please continue to contact the KDA IT Service Desk if you need any assistance.
Thank you,
KDA IT Service Desk
(785) 564-6740
POSTED: 5/24/2018 @ 8:12 AM
Good morning KDA,
The latest on the situation at the Data Center is not that different from yesterday. Everything that was down yesterday is still down today with one exception – KDA Guest wireless is working in the Manhattan office. KDA Staff wireless is still down.
KSU was given access to the building last night and they have begun the assessment and cleanup process.
We fully expect everything to be down all day until we hear something different.
Please continue to contact Shawn at the KDA IT Service Desk if you need any assistance. The quickest way to reach him is via email, Shawn.Lane@ks.gov, or phone, (785) 477-8311.
Thank you,
KDA IT Service Desk
(785) 564-6740
POSTED: 5/23/2018 @ 7:56 AM
KDA Staff,
Wired Internet access in Manhattan is working but WiFi access is down. This includes both KDA Staff and KDA Guest.
We will continue to send emails with updates as we have them.
Thank you,
KDA IT Service Desk
(785) 564-6740